Mindbox customers and success stories
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We fully automated communication with our consumers in six months by setting up different triggered email campaigns, as well as cleaning and verifying the customer database. The product recommendations provided by Mindbox delivered good conversion growth, both on the website and from the email channel. Special thanks to the Mindbox support team for their quick, prompt responsiveness!

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80 automated campaigns in 3 months, control groups and precise efficiency measurement

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We have a plan. We publish a book → Thousands of people read the book → People change, and then they change the world around them. Mindbox’s team helps us do this (and we help them ;-).

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We started segmenting customers by interests and launched trigger-based scenarios. We eliminated routine by automating manual messages. We set up transactional messages via email and SMS, provided free product recommendations in emails and online, and set up a convenient subscription system.

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In early July 2016, we fully transitioned from a major email solution to the Mindbox platform. Flexible development and optimal pricing were the deciding factors in our decision to change solution providers. In about a year of work, we have set up 31 triggers, 9 letter threads and, the most important to date, automated emails with information about the soonest delivery to customers.

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Divan.ru — one of the most successful furniture projects in my experience. It is falsely believed that in a furniture retail industry email channel does not work very well, but our collaborations with Mindbox and Divan.ru refuses this. Perhaps the key factor of success was the close interaction of all teams on the project.

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Loyalty programme via mobile application

Building omnichannel loyalty programme and communication

Omnichannel loyalty programme launched in 2 months

For a long time we have been looking for a solution that would allow our marketers: – Quickly launch and test hypotheses (without involving IT) – Built segments based on purchase and behavioral data in a single tool – To collect all stats in the single dashboard and analyze them from different cuts In all these tasks Mindbox does an excellent job. We got a lot of opportunities to improve our interaction with customers and are now limited only by our own imagination

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Exponential revenue growth, lower labour costs thanks to automated messaging, behavioural segmentation, product recommendations – everything we love.

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Before start of using Mindbox we couldn’t send decent email-mailings to our subscribers, because our databases were stored in different places, we needed to join the data and to clean it up by ourselves. Now, with the help of Mindbox our subscribers are collected in the unite database immediately after subscription and the problem of the duplicated profiles were eliminates. Mindbox also allows to track all mailings statistics, which is very important for us.

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Omnichannel loyalty programme and communications for jewellery brand. Tailor-made product recommendations.

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Together with their ad agency, we built a long-term reward programme for buyers of HP’s business equipment.

Together with AdWatch, we developed and supported Bonduelle’s content loyalty club

Automatic promos and personalised content for the famous alcohol brand.

Content club and personalised messages for Purina customers

Automated e-commerce marketing: one manager supports 50+ campaigns and several A/B tests a month; +2 stars on Yandex Market; +15% abandoned cart sales; +156% email click rate.

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Five years working together, 50+ promos launched with secret codes, digital promo launched in 3 days.

Customer's feedback

Loyalty club for animal lovers

Three long-term cumulative loyalty programmes for the famous English tea brand

Automated personal communication with product recommendations for e-commerce shop

Customer's feedback

Automated marketing for fashion e-commerce

Customer's feedback

Our client since 2006: a huge number of projects, data and results; offline and online conversion growth of 15x with the help of A/B tests

Customer's feedback

Loyalty club for the beer brand

Automated and improved emails at an e-commerce store

Your company focuses not only on ‘we will sell for you’, but also on your good, powerful product and willingness to customise to meet client demands. We know our customers and what functionality we want to use. By working with you, we can convert this knowledge into sales.

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Promo campaigns with secret codes for a well-known dairy brand

Fast mass email for a major sports retailer; email sending speed – 4.5 million messages an hour

We transferred all mechanics in one and a half months, which cut costs by 60%. Over the following three months, we ran several more new campaigns, conducted an interesting recommendation test and optimised the process for sending manual emails

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We help a major real estate portal send agile, automated, segmented emails

Customer's feedback

We centralised the customer behaviour and purchasing data (multi-brand database), automated emails for brand marketing and e-commerce, +250% transitions to e-commerce

Customer's feedback

E-mail marketing automation with 2 times revenue growth. Tailor-made product recommendations.

Customer's feedback

Mindbox is a great team of well-coordinated professionals. They always give us prompt feedback, implement any of our ideas, and provide highly detailed efficiency reporting. We are thoroughly pleased with the results of our trigger-based email campaigns. Automatic emails and the template builder have made our work much easier. Our next steps with Mindbox will be cross-channel campaigns and digging deeper into segmentation.

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Two-year project to centralise customer data

Medium-sized online shop supports more than 100 segments, personalised email campaigns and more than ten A/B tests a month with just one manager

Automated marketing for a company with very complex customer profiles and activities: tours, hotels, rail tickets. Messages are segmented using 21 additional shopping properties.

Customer's feedback

We would like to give special thanks to their support team. All questions are addressed promptly and we can feel the team's engagement with our project. We have been able to turn many brilliant ideas into effective triggers thanks precisely to the competent work of Mindbox's staff, and we have implemented even more of their ideas, which are based on a wealth of practical experience. We are confident that this is just the beginning of a long, interesting path toward new achievements and believe that, together with Mindbox, we will travel this path quickly and efficiently.

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Huge thanks to Mindbox! They solved our email marketing problems altogether. In short, I received an excellent, profit-generating tool for my business! The team does everything. They have excellent customer communication – they’re always available!

Customer's feedback

We centralised data about customers, representatives, personalisation, and mailings

We were researching the market to find a ready-to-use solution for ourselves and our customer that would meet both our and our customer’s needs and would allow us to speed up the strategy implementation. After getting to know Mindbox’s project team, we had no doubt that the first campaign would start promptly. Speed is the key success factor in E-commerce. I would like to thank our colleagues for their flexibility and the great job that they have done. I look forward to working with them again and think we will have quite a few interesting case studies in the future.

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We automated e-commerce and set up trigger-based and advertising emails. We’re transferring our brick & mortar loyalty programme to Mindbox. We’ve made a unique personalised geotargeting together with the Analytics NGO.

Customer's feedback

Jewellery retailer Love Lines is using Mindbox technology to build omni-channel, personalised marketing: mailings and a loyalty programme that unite their online and offline presences.

We built a retail loyalty programme that integrates 5 pharmacy chains: Sanofi loyalty cards are now accepted in 3,500 pharmacies nationwide.

We’re working on loyalty by automating marketing for musicians and producers

Omni-channel loyalty programme for e-commerce and monobrand shops

For 2 years, we’ve helped build and personalise the Aeroflot Bonus campaign with a guaranteed sending speed of 1 mln letters an hour.

Customer's feedback

We’re building omni-channel marketing for the fashion retailer

We’re automating e-commerce and helping to build business reporting

We’ve centralised the customer data, as well as set up reporting and automated mailings for the car-sharing service

Personalised automated marketing using life-cycle segmentation for a children’s goods shop

We’re growing revenue using life-cycle segmentation of customers and subscribers

We’re helping to rebuild a fashion e-commerce company’s repeat-purchasing platform

We’ve centralised several databases and set up automated e-commerce mailings that had an immediate +7% impact on email revenue

We’ve launched a cross-channel loyalty programme that allows customers to provide their contact information later and register for checkout using their mobile phone.

We’re helping set up automated marketing and stimulate repeat sales growth using targeted communication

We’ve automated the footwear brand’s e-commerce mailings

We’ve launched dozens of promos with secret codes for various large brands

We’re helping to build effective promos for an international company

Customer's feedback

Together with the agency Action!, we’ve done two promos for the beer brand

We’ve conducted several promos with secret codes for the Jubilee and coffee brands

We’re helping to implement personalised promos

We’ve used the platform to conduct promos with secret codes

We’ve conducted promos with secret codes

We’ve used Mindbox technology to conduct several cross-brand promos

Materia Medica used our platform to build a loyalty club

Together with our colleagues, we've implemented several dozen automated marketing projects in various industries, including the Prostokvashino Club loyalty programme

The shopping centre used our platform to build a loyalty programme

Nestle used Mindbox to implement promos for various brands

A cross-channel project to personalise baby food marketing

We’ve conducted several chicken promos together with our agency colleagues

P&G used our platform to implement promos for several brands

Promos with secret codes for Shell customers

We’ve conducted several promos with various agencies for a number of brands, including Klinskoe, BagBier and Bud.

Throughout a lengthy partnership, we’ve implemented several dozen different promos with secret codes for our colleagues

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