Partners and providers

Mindbox partner programme terms

Partnership formats

Referral agents

Referral agents provide initial consultation to potential customers and pass on qualified decision-making leads to Mindbox

System integrators

System integrators install and configure the Mindbox platform and provide certified customer success managers

Referral agent and system integrator roles can be combined

Partner commissions (discounts)

Customer size(no. of contacts) Referral agent(12 payments) System integrator(perpetual)
10,000 – 100,000 10% 25-20%
100,000 – 500,000 15% 20-15%
500,000+ 20% 15%

Referral agent commissions are awarded for twelve consecutive months starting from the second month of billing. Mindbox billing data is used to calculate commissions as a percentage of total revenue earned from the base module (Mindbox Customer Data Platform) and optional add-on modules. Data storage fees are not eligible for partner commissions.

Add-on modules and services

Add-on module prices are defined as a percentage of the base module price.

Add-on modules are modules that extend Mindbox functionality, for example the POS terminal intergration module. Commission percentage from add-on module revenue is agreed individually with the partner. Partners can provide individual discounts on add-on modules at their own discretion (this requires integration with the Mindbox billing system).

Partners can provide additional services not offered in the Mindbox subscription model via direct contract with the end customer without the involvement of Mindbox.

Contract types

Direct contract between Mindbox and end customer
  • Mindbox – customer: standard contract
  • Mindbox – partner: agency contract
Contract via partner
  • Mindbox – partner: standard contract with partner discount
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Ivan Borovikov Founder

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