Loyalty program

Giving out discounts to those who need them and not to those who don’t

Work with us
Personal offers at the checkout register and mobile application
Read success story
Launched an omnichannel loyalty program
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Loyalty program with three client levels and various point mechanics
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Transformation of the Optima pharmacy from offline to omnichannel
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Launched a loyalty program in 2 days and did not go crazy
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Launched a loyalty program in 22 stores in 5 weeks
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Launched a loyalty program with an on-site personal profile
Loyalty program in 2500 pharmacies of the chain
Loyalty program of the world-renown L’Oréal brand
What the platform can do
Authorization by SMS
Bonus system
Mass and personalized discounts
Message printing on checks
Gift card processing
Cashier hints
Gifts
Electronic Wallet card
Personal profile with a history of offline and online purchases
Personal communications via Email, SMS, checkout register,applications, website
Prices and discounts synchronize across all channels
Promo code generation and processing
Product catalog

How are promo deals created on the platform

All conditions are on one page, it takes 5 minutes to launch a promo
General settings
Personalised promos
Customers segments
Availability
Places
Items
Order items
Promo dates and description are designated here
Personal promotions are created for a select segment of clients
Customers segments can be recalculated on a schedule, or after an event, such as a purchase
A promotion can be tied to a pool of promo codes or limited to days of the week or hours of the day
A promotion can be limited to channels, even to a specific store or region
A single or several conditions are designated for a selected product segment: discount, fixed price, test message, accrual and write off of points. The result can be seen in the catalogue or product card in the online shop
One of the benefits is to be selected, the selection logic depends on what a consumer has added to the cart. For example, a 1+1=3 promotion
Promotion prioritisation
  • All promotions on a single page
  • Convenient search
  • Convenient interaction with the list
  • Flexible rules for prioritizing promotions
All promotions on a single page
Convenient search
Convenient interaction with the list
Flexible rules for prioritizing promotions

Reliability and performance

Transparency
Everyone can face incidents. We always publish them on status.mindbox.ru. We work out and write out the next steps for each incident in order to prevent a problem from repeating in the future
Financial responsibility
For processing incidents, we use a more strict SLA in comparison to other Mindbox products
Response speed
Discount and bonus calculation for a single order in Mindbox takes about 300 milliseconds
Trust
Over 5000 stores across Russia and the CIS have connected to Mindbox
Load
Mindbox processing works over 23 000 orders and counts over 70 000 shopping carts per hour
Monitoring
Over 5000 stores across Russia and the CIS have connected to Mindbox
Ready-to-use integrations
If your checkout registers or site is not on the list, don’t worry. Our open API allows for the integration of any solutions, we will help with the settings
How are promotions launched on our platform
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