Customer Data Platform

Built for B2C marketing needs, starting from 692 € per month

IT and marketing don’t always get along,




Marketer


IT



Mindbox makes order out of the chaos.





Marketer



IT



Unify and automate

  • Integration modules: 1С, UCS, GTM
  • SMS providers: Svyaznoy, SMS Traffic, Rapporto, TELEFONiCO, SigmaSMS
  • Email: built-in ESP, localised servers and support
  • JavaScript and HTTP API, FTP
  • CSV, XML formats
  • Synchronous and asynchronous services, idempotence
  • Row-by-row, bulk, automated and manual data import
  • Any type and quantity of external customer IDs supported
  • Detailed documentation
  • Test environment with test customers
All customer data (online and offline) in a single platform
  • Personal, behavioural and transactional data
  • Audit trail
  • Custom fields
  • Cross-device and cross-channel data merging

Integrations and data access control
  • Access privileges
  • Activity logging
  • Data quality reports
  • Error notifications

Omnichannel and unified reporting
  • Cross-channel sequences
  • Unified customer login and account page
  • Control external systems via customisable webhooks
  • End-to-end customer data reports

Support and continuous improvement
  • Big data, high-load platform
  • SLA
  • Regular updates and new features
  • Personal manager via chat
  • Customisations and custom modules

Measure and improve
Product recommendations

  • 8+ product recommendation algorithms
  • Use in all connected channels – in messages, on website, checkout, mobile, POS, call centre
  • Flexible customisations
  • Most effective algorithm for each specific scenario
  • Only goods in stock are used in product recommendations
  • A/B testing of product recommendations in emails
No long-term commitments or setup costs

Personal success manager, unlimited e-mails, SLA

Already in use

Success stories

We started segmenting customers by interests and launched trigger-based scenarios. We eliminated routine by automating manual messages. We set up transactional messages via email and SMS, provided free product recommendations in emails and online, and set up a convenient subscription system.

read blog

Sergei Levkov

CTO

Success stories

In early July 2016, we fully transitioned from a major email solution to the Mindbox platform. Flexible development and optimal pricing were the deciding factors in our decision to change solution providers. In about a year of work, we have set up 31 triggers, 9 letter threads and, the most important to date, automated emails with information about the soonest delivery to customers.

read blog

Ivan Kolesnikov

CRM Manager

Success stories

Omnichannel loyalty programme and communications for jewellery brand. Tailor-made product recommendations.

read blog

Andrei Migunov

CRM Manager

Sport Marathon
Book24.ru
Simaland
O'STIN
Netprint
Aromatny Mir
Burger King
OBI
Natura Siberica
Okko.tv
Karatov
Baltika
Izobility
Sportmaster
L’Oreal
Hoff
ПИК

Make your data useful - do marketing, not IT

  • Email
  • SMS
  • Viber (Q3-17)
  • Web-push (Q3-17)
  • Mobile-push (Q4-17)
  • Promotions management: discounts and gifts
  • Loyalty programme
  • Discounts and bonuses personalisation
  • Promotions management: discounts and gifts
  • Loyalty programme
  • Discounts and bonuses personalisation

Tell us a little about yourself

We’ll respond within 24 hours

Partnership request

Typically we’re answering within 24 hours